Our Services
Comprehensive IT solutions tailored to your business needs. We handle the technology so you can focus on growth.
What We Offer
From day-to-day support to Disaster Recovery plan implementation to strategic IT planning, we deliver reliable solutions that fit your business.
Managed IT Services
Let us take care of your entire IT environment. When things go wrong, you need someone who can fix them quickly. Our Australian-based support team provides responsive assistance that gets you back to work with minimal disruption.
Our managed services give you a predictable monthly cost with no surprises, while ensuring your technology runs smoothly every day.
Helpdesk Services
- Unlimited remote support during business hours
- Device support and patching for Windows and Mac
- Software installation and configuration
- Email and connectivity issues
- Tablets and mobile devices
- Printer and scanner support
- Multi-factor authentication (MFA) enhancement
- Email security hygiene
- Role based access controls
- Privilege account controls
- Endpoint protection (managed antivirus)
- Asset Register management
- BYOD Support and Management
Infrastructure and Cloud Services
- M365 / Google Workspace administration
- Cloud infrastructure management
- Cloud storage solutions
- Virtual network management
- Cloud migration assistance
- DNS and domain management
- Vendor co-ordination and management
- Routers, switches, firewalls and wireless access points
- Multi-site network connectivity
- VPN and remote access solutions
- Guest WiFi segregation
- Internet failover for continuity
- Physical and virtual server support
- Server maintenance
- Virtualisation management (VMware, XCP, Hyper-V)
- Patch management
Backup Services
Your data is one of your most valuable business assets. We implement secure, tested backup solutions that ensure your critical information is protected and recoverable when you need it.
Many businesses have backups but have never tested them. We make sure your backups actually work when disaster strikes.
- Microsoft 365 backup (Email, SharePoint, Teams, OneDrive)
- Server and infrastructure backups
- Backup monitoring and alerting
- Regular restore testing
- Clear retention policies
Cyber Security
Cyber security doesn't have to be complicated or get in the way of your work. We implement practical security measures that protect your business while fitting your operational reality.
No "enterprise theatre" - just sensible protections that make a real difference.
- Conditional access policies
- Email security (anti-phishing, safe links)
- Device compliance enforcement
- Annual M365 security audit
- Regular access reviews
- Incident response planning
- Cyber Security Compliance strategies - Essential 8, ISO27001, NIST
Consulting & Strategy
Sometimes you need more than day-to-day support. Our consulting services help you make strategic decisions about technology, align IT investments with business goals, and navigate complex projects.
- Disaster Recovery planning
- Recovery testing and validation
- Business continuity documentation
- IT Roadmap development
- Vendor selection and management
- vCIO / IT Leadership for business growth
- Incident and breach response planning
- Audit evidence preparation
- IT policy and procedure development
- Office moves and new site setup
- Cloud migrations
- System implementations
- Cyber Security uplift projects
Let's Talk About Your IT Needs
Every business is different. Get in touch and we'll discuss which services are the right fit for you.